THE LEGAL BITS
POSTAGE AND HANDLING
Postage and Handling is calculated at the checkout.
We are currently working on offering international postage via our website, please contact us at Nutritionistinabox@outlook.com.au with the items you are looking to purchase and your location so we can get back to you with a postage quote.
Any orders placed over the weekend, will be processed on the next business day.
All parcels are posted via Australia Post, unless otherwise stated.
All prices are in Australian Dollars (AUD).
Delivery times vary between 2-7 business days from confirmation of payment. Should you require your purchase earlier or within a specific timeframe please contact after the order is places on Nutritionistinabox@outlook.com.au and let us know and we will do our best to accommodate.
WA, NT AND SA, including rural and remote areas may experience slight delays.
If there any changes please advise our team immediately, as orders cannot be cancelled once they have been dispatched.
GET THE BOX
Signing up to a GET THE BOX experience, means you agree to receive a box experience every month automatically until cancelled. to cancel please email Nutritionistinabox@outlook.com.au with your full name ( as on the account), or log in to you account and cancel anytime.
All payments are final, until cancelled.
1.We currently have our checkout with PayPal a secure fast and convenient way to pay where you can use to pay with a credit or debit card of your choice, alternatively of you do not wish to checkout with PayPal please contact us to make other arrangements.We can arrange
2. Bank Transfer.
RETURN & EXCHANGE POLICY
ALLERGIES AND INTOLERANCES
We take these things seriously. We want you to enjoy the box experience. Get in contact with us and let us know if you have any allergies or intolerance's- We'll cater to your requirements, especially with our Mystery Box.
Nutritionist in a Box offers a guarantee against damaged or faulty goods which appear to be a manufacturer fault or not as described. Goods will be exchanged if they are found to have Manufacturing defects. Please advise us of any defects within
Claims against our guarantee or breakage/damage in transit must be brought to our attention within 7 days of receipt of purchase and must be submitted to Nutritionistinabox@outlook.com.au with photographic evidence. We will provide an outcome once we have received the required Documentation.
Nutritionist in a Box handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify us with 7 days of purchase with proof of documentation, reasoning . Nutritionist in a Box is not liable for any loss of an item being returned, therefore we recommend that you return it using registered mail. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full minus original shipping costs. Refunds will be processed promptly and payment made by the same method that you made payment. Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of Nutritionist in a Box.
If you have any concerns please don't hesitate.
If we request a return of goods, please follow the Returns procedure:
1. Contact our team on Nutritionistinabox@outlook.com.au in writing providing proof of purchase and photos of item.
2. We will reply with the returns procedure and information.
Gift Voucher T&C's
1. Gift voucher's are only good for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited.
2.Any additional cost exceeding the value of this voucher will be paid by the redeemer.
3.Gift voucher's will be considered null and void without the Expiry Date and Authorised Signature being filled up, seal and other authentication signs or if tampered.
4.Gift voucher's will not be replaced when lost, damaged or stolen.
5. Gift voucher's are valid only at Nutritionist in a box www.nutritionistinabox.com.au.
6. In the event of any dispute, the decision of Nutritionist in a box is final.
7. Nutritionist in a box reserves the right to amend these terms and conditions without prior notice.
Other optional terms and conditions:
8. Voucher validation is required by authorized person only.
9.This voucher entitles the bearer to redeem the product specified herein.
At Nutritionist in a Box we are committed to protecting your privacy as an online visitor to our website. Nutritionist in a Box respects the privacy and confidentiality of the information provided by you. We adheres to the national privacy policies and principles established pursuant to the Privacy Act 1988 (Commonwealth). Nutritionist in a Box does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party. All information remains private and confidential and our use only.
By subscribing to our mailing list you agree with the terms and condition of the site and agree to have communication and marketing material sent out via email, if you wish to opt out, send an email to the team and/or click the unsubcribe link in your email from us.
COMPETITIONS AND PROMOTIONS
Nutritionist in a Box run competitions from time to time on the website or through its E-Newsletter, Facebook, Instagram and/or other social media and media outlets. Unless specified, competitions are exclusively governed by their own terms and conditions and these can be accessed either via the Terms or on a link on the website if available.
Despite our best efforts, a small number of items on the site may be mis-priced, described inaccurately, or unavailable. We may experience lags in uploading updates throughout the site and in our advertising materials.
We don't guarantee the accuracy or completeness of the information on www.nutritionistinabox.com.au, including prices, product images, specifications, availability, and services. Nutritionist in a Box reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. If you find an error or notice something that doesn't look right, please contact our team on via email Nutritionistinabox@outlook.com.au . We apologise for any inconvenience.